FAQ Portal | CHATS Platform

FAQs

Frequently Asked Question

We've got answers! Our FAQ section is designed to address common inquiries about CHATS, from platform features and dashboards to disbursement options and account setup.

NGO Dashboard FAQs

Quick answers for NGOs on managing campaigns, verifying beneficiaries, and sharing reports with donors.

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How can my organization start a campaign on Chats.cash?

How does Chats.cash help NGOs onboard and verify beneficiaries?

How can NGOs track the progress of their campaigns on Chats.cash?

How does Chats.cash facilitate reporting to donors?

What are the different ways beneficiaries can receive aid through Chats.cash?

Donor Dashboard FAQs

Learn how to donate securely, track contributions, and give anonymously or publicly.

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How can I donate to a campaign on Chats.cash?

Is my donation secure when using Chats.cash?

Can I donate anonymously through Chats.cash?

How do I receive reports about the campaigns I donate to?

What kind of information is included in the campaign reports for donors?

Vendor App FAQs

Find solutions for processing payments and managing transactions with ease.

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How do Field Agents use the Field Agent App?

How do Vendors get paid through Chats.cash?

What kind of support and training is provided for using Chats.cash platforms?

Beneficiary App FAQs

Understand how beneficiaries can access aid using NFC, apps, or SMS/USSD.

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NGO Dashboard FAQs

How can my organization start a campaign on Chats.cash?

How does Chats.cash help NGOs onboard and verify beneficiaries?

How can NGOs track the progress of their campaigns on Chats.cash?

How does Chats.cash facilitate reporting to donors?

What are the different ways beneficiaries can receive aid through Chats.cash?

Donor Dashboard FAQs

How can I donate to a campaign on Chats.cash?

Is my donation secure when using Chats.cash?

Can I donate anonymously through Chats.cash?

How do I receive reports about the campaigns I donate to?

What kind of information is included in the campaign reports for donors?

Vendor App FAQs

How do Field Agents use the Field Agent App?

How do Vendors get paid through Chats.cash?

What kind of support and training is provided for using Chats.cash platforms?

Beneficiary App FAQs

How will I know if I am registered to receive aid through Chats.cash?

What if I don't have a smartphone? Can I still receive aid through Chats.cash?

Is my personal information secure on Chats.cash?